How DANA And QRIS Records Are Used
We collect the account details you submit, the verification outcome connected to your access request, device and browser signals, support messages, and payment references needed to match a transaction with your account. A DANA, OVO, GoPay or QRIS reference may show that a payment step was
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started or completed, but we do not need your wallet password for that matching process. We use these records to provide account access, check unusual sign-in activity, answer payment-status questions and meet record duties where local law permits. We keep access eligibility dependent on local law
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and apply the same policy when you use bank transfer or a virtual account. You can ask what we hold, request a correction, or ask about deletion through the contact route below, subject to records we must retain.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.